Privacy Policy

Indexly (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at useindexly.com and our application at app.useindexly.com (collectively, the “Service”).

1. Information We Collect

Information you provide

• Account information: name, email address, and password when you create an account
• Billing information: payment details processed securely through our third-party payment provider (we do not store your full card details)
• Website URL and content: the URL you provide for onboarding and any content generated through the Service
• Communications: messages you send to our support team

Information collected automatically

• Usage data: pages visited, features used, timestamps, and interaction patterns
• Device information: browser type, operating system, and screen resolution
• Cookies: we use essential cookies for authentication and functional cookies to improve your experience. We do not use third-party advertising cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Generate keyword research, opportunity scores, and articles tailored to your business
• Send transactional emails (account confirmations, billing receipts, service updates)
• Respond to support requests
• Detect and prevent fraud or abuse

We do not sell your personal information to third parties. We do not use your content to train AI models outside of providing the Service to you.

3. Data Sharing

We share your information only in the following circumstances:

• Service providers: trusted third parties that help us operate the Service (hosting, payment processing, email delivery). These providers are bound by confidentiality obligations.
• Legal requirements: when required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to you

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

Generated content and keyword data associated with your account will be deleted upon account termination.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate data
• Deletion: request deletion of your personal data
• Portability: request your data in a machine-readable format
• Objection: object to certain processing of your data

To exercise any of these rights, contact us at support@useindexly.com. We will respond within 30 days.

7. Children’s Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence. By using the Service, you consent to the transfer of your data to these locations, subject to appropriate safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The “Last updated” date at the top reflects the most recent revision.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@useindexly.com
• Address: 682, 5th Cross, A-Block, Vinayakanagar, Murugeshpalya, Bangalore, Karnataka – 560017, India